Shipping Policy

We cater to both domestic customers within the USA and international customers around the world. Our shipping policy provides detailed information about our shipping process and what you can expect when placing an order with us.

Processing Time

Once you have placed an order on our website, https://xezona.com/, please allow us 2-3 business days to process it. Our business days are Monday through Friday, excluding weekends and holidays. During this time, we will verify your payment information and prepare your order for shipment.

Shipping Time

After your order has been processed, it will be shipped from our warehouse located in the USA. The shipping time will vary depending on your location:

  • USA: 4-10 business days
  • Worldwide: 10-25 business days

Shipping Fee

For shipping within the USA, we offer a flat shipping fee of $6.95. For international shipping, the flat shipping fee is $10.95. This fee will be automatically calculated during the checkout process and added to your total order amount.

Shipping Tax

Please be aware that depending on your country of residence, there may be additional taxes and customs duties applied to your order. These fees are the responsibility of the customer and will not be covered by Xezona.

Contact Us

If you have any questions or concerns regarding your order, please feel free to reach out to us at [email protected]. Our dedicated customer support team is available during business hours, Monday through Friday, to assist you. We strive to provide excellent customer service and ensure that your shopping experience with Xezona is enjoyable.